Useful contact details

Please note: contact details for specific departments can be found on their individual web pages if not listed on this page.

Customer Service Centre locations and opening times

Hemel Hempstead Civic Centre

Address:
Hemel Hempstead Civic Centre
Marlowes
Hemel Hempstead
Hertfordshire
HP1 1HH

Switchboard: 01442 228000
Email: feedback@dacorum.gov.uk

Opening Hours

  • Monday to Thursday: 8:45am to 5:15pm
  • Friday: 8:45am to 4:45pm

Berkhamsted Civic Centre

Address:
Berkhamsted Civic Centre
161 High Street
Berkhamsted
Hertfordshire
HP4 3HD

Telephone: 01442 228000

Opening Hours

  • Monday: 9am to 12:30pm, 1:30 pm to 5pm
  • Tuesday: 9:30am to 2pm
  • Wednesday: Closed
  • Thursday: 9:30am to 2pm
  • Friday: 9:30am to 2pm

Tring Victoria Hall

Address:
Victoria Hall
Akeman Street
Tring
HP23 6AA

Telephone: 01442 228955

Opening Hours

  • Monday: 9am to 12:30pm, 1:30pm to 5pm
  • Tuesday: Closed
  • Wednesday: 9:30am to 2pm
  • Thursday: Closed
  • Friday: 9:30am to 2pm

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Call Centre telephone numbers

Main Switchboard: 01442 228000

Our call centre is open from 8:00am to 6:30pm, Monday to Friday.

  • Community Safety: 01442 867865
  • Council Tax: 01442 867860
  • Dacorum Card: 01442 867870
  • Environment (Clean, Safe and Green): 01442 867858
  • Housing and Council Tax Benefits: 01442 867868
  • Housing Repairs: 0800 018 6050
  • Housing Services: 01442 867878
  • Payments (automated 24 hour service): 08453 70 60 70
  • Payments: 01442 867864
  • Planning: 01442 867861
  • Pest Control: 01442 867867
  • Pollution: 01442 867866
  • Recruitment: 01442 867876
  • Travel Concessions: 01442 867870
  • Waste Services: 01442 867858
  • Minicom: 01442 228656

Please note: as part of our continuing commitment to improving the quality of service provided, calls to the call centre may be recorded for training and service development purposes.

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Dacorum Directory

The pdficon Dacorum Directory (PDF 1.62 MB, opens in new window) is a guide to services provided by Dacorum Borough Council, Hertfordshire County Council, health services, police and voluntary organisations. It includes:

  • An A to Z listing of services and how to contact them
  • Contact details for local councillors
  • Information and advice with special features on benefits, planning, consultation paying for council services and being prepared for an emergency

The Dacorum has been produced in association with Hertfordshire County Council and the Dacorum Partnership.

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Online Reporting Functions

You can use our Do It Online section to find quick links to many of our services online.

This includes

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