If you lose your Dacorum Card we will replace it the first time free of charge. If you lose it a second time there will be a £2.50 administration charge unless you can produce a crime reference number. If the card is lost for the third time (within a six-month period) you will need to reapply and there will be a £10 handling fee unless you can produce a crime reference number. A fourth card will not be issued (even with a crime reference number) within any single six-month period.
You must show a Dacorum Card to obtain discounts / special offers which are for your own use. Use by any other person may result in cancellation of your card. The full price will be charged if the card is not produced.
Dacorum Card is valid until the expiry date shown.
Dacorum Card is no longer valid if your eligibility changes. The card should be returned to us in the event of this happening.
You must tell us about any change of address, name or other relevant circumstances.
Misuse of the card will result in its withdrawal from the cardholder.
If the card is lost, stolen or damaged, a new application form and proof of status will be required.
Your Dacorum Card may be used for obtaining available discounts when booking over the phone. Your card number must be given. Dacorum Card must be shown when collecting tickets.
Discount agreements made with private companies may be subject to change at any time. Please always enquire as to the availability of discounts before deciding on a purchase.
Discounts will not be given to individuals booking on behalf of a club, team or organisation.
Dacorum Borough Council is not an agent for the businesses or individuals that take part in the Dacorum Card scheme, which advertises in the Dacorum Directory, and we are unable to vouch for any advertising claims, including time sensitive information such as prices, discounts, interest rates, professional qualifications, trade certifications, membership of trade associations or content of websites. We advise any person who intends on purchasing goods or services from any business or individual that takes part in the scheme to satisfy themselves as to the exact type of goods or services offered, the quality of such goods and services offered, the accuracy of any prices, discounts or interest rates quoted or the qualification held by the business or individuals.
Dacorum Borough Council can take no responsibility for any loss or damage caused by the products and services offered by private companies under the terms of this scheme, or as advertised in The Dacorum Card Directory. Inclusion in the scheme / directory does not imply any endorsement or recommendation by us.
Dacorum Borough Council reserves the right to amend or end the discount scheme and conditions of use without further notice.