We provide a 24-hour manned CCTV operation from our community control room. This service assists us and our partner agencies in the prevention and detection of crime, helping to ensure a safer borough.

Our CCTV operation is one of the only fully wireless CCTV systems in the country. This allows the service to be flexible in its operation and very cost effective.

We cover public space in Hemel Hempstead, Berkhamsted and Tring. Security Industry Authority-licensed operators man our community control room. They monitor the cameras and provide footage for use in both civil and criminal enforcement.

Requesting CCTV footage

In allegations of crime we will only provide footage to the police. We will only release footage of road traffic collisions to the relevant insurance company.

We will not disclose third-party information - for example, another person’s identity or vehicle registration number.

If you want to request footage of yourself, please use our  CCTV footage request form (PDF 289KB). We keep recorded images no longer than 30 days. Please be as accurate as you can about the time, date and place to enable us to locate the footage.

More information

For more about our specific policies, please refer to our  CCTV - Code of Practice (PDF 672KB).

For information on the Data Protection Act and the National Surveillance Camera Strategy, please use the links below:

Contact us

Telephone: 01442 228000 and ask for 'CCTV'.

Page Last Updated: Wednesday, 22 May 2024 at 01:16 PM