Winter weather advice
In the event of severe winter weather, we promise to make every effort to keep our bin collection rounds to schedule.
Decisions to delay the service are never taken lightly. We must consider the safety of our staff, pedestrians and other road users. Bin lorries can weigh up to 26 tonnes, making them hazardous to drive in icy conditions, and especially so on hills and narrow streets. Moving the bins themselves over snow and ice can also be dangerous and lead to falls. Factors such as time of day, duration of snow fall, temperature, and whether the roads have been gritted, can all delay a collection service.
Stay up to date
You can also choose to receive text message updates on your mobile phone. To sign up, send a text to 60777 with the message “DBC waste your house number / your postcode” (for example, DBC waste 80 HP4 2DR). Your initial text will be charged at your standard network rate, but receiving the text alerts is free.