Pollution

We investigate complaints of pollution from neighbouring domestic and commercial premises. We can deal with the following as statutory nuisances under the Environmental Protection Act:

  • Accumulations
  • Noise or vibration
  • Smoke, fumes or gases from premises
  • Dust, steam or smells from business premises
  • Odours from domestic premises
  • Premises in a poor state

Reporting an issue

If you're being affected by one of the above issues, we recommend that, initially, you discuss it informally with the owner or occupier of the premises where the issue is coming from. It is possible that they are not aware that it is causing an adverse effect, and may be able to take action to resolve the issue.

You may also report issues to us for further investigation, using our online form:

Report a nuisance

Contact us

Telephone: 01442 228000
Email: ecp@dacorum.gov.uk

In this section

Warning signCoronavirus (COVID-19): Our Customer Service team is offering pre-booked appointments at the Forum in Hemel Hempstead for queries that cannot be dealt with over the telephone or online. To book, call 01442 228000. We continue to provide a full range of services online and via telephone. For council service updates and other advice, please see our COVID-19 page×