Contact us

Coronavirus (COVID-19)

The Forum in Hemel Hempstead and civic offices in Tring and Berkhamsted are now closed to the public. Our online and telephone services remain available and we would urge customers to use these facilities. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Please call 01442 228000 and ask for the service you require. 

Online

You can make payments, report issues, apply for and request services, and access a range of information 24 hours a day/365 days a year on our website. For more details, click the link below:

Do it online

For all other queries, please use the following contact methods:

Email

customer.services@dacorum.gov.uk

Telephone

Main switchboard: 01442 228000 (open 8.45am to 5.15pm Monday to Thursday, and 8.45am to 4.45pm on Friday)

Housing repairs only: 0800 018 6050 

24-hour automated payments service:  0345 370 6070

Social media

Facebook: www.facebook.com/dacorum

Twitter: @DacorumBC

By post

Please write to: The Forum, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1DN

In person

Visit one of our Customer Service Centres (see below for locations and opening times).

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Out of hours contacts

Homelessness 0800 018 6050
Housing repairs 0800 018 6050
Stray and lost dogs 01442 228418
Housing gas leaks 0800 111 999
Power cuts 0800 316 3105

Senior management 

Chief executive – Sally Marshall 
Email: chiefexecutive@dacorum.gov.uk

Leader of the Council – Andrew Williams
Email: andrew.williams@dacorum.gov.uk

Press/media enquiries

Telephone: 01442 228000 and ask for Communications
Email: communications@dacorum.gov.uk

Media releases

You can sign up to receive all our latest media releases by email:

Sign up for media releases via email

Library

Hemel Hempstead Library is based in The Forum in Marlowes. For more information, including opening hours, please visit Hertfordshire County Council's website.

Register Office

Hemel Hempstead Register Office is based in The Forum in Marlowes. For more information, including opening hours, please visit Hertfordshire County Council's website.

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×