Our Customer Service team is offering pre-booked appointments at the Forum in Hemel Hempstead for queries that cannot be dealt with over the telephone or online. To book, call 01442 228000. We continue to provide a full range of services online and via telephone. Our civic offices in Tring and Berkhamsted are also offering pre-booked appointments. For more information, council service updates and other advice, please see our COVID-19 page.
You can make payments, report issues, apply for and request services, and access a range of information 24 hours a day/365 days a year on our website. For more details, click the link below:
Do it online
For all other queries, please use the following contact methods:
Main switchboard: 01442 228000 (open 8.45am to 5.15pm Monday to Thursday, and 8.45am to 4.45pm on Friday)
Housing repairs only: 0800 018 6050
24-hour automated payments service: 0345 370 6070
Please write to:
The Forum, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1DN
Visit one of our Customer Service Centres (see below for locations and opening times).
Out of hours contacts
0800 018 6050
0800 018 6050
Stray and lost dogs
Housing gas leaks
0800 111 999
0800 316 3105
Chief Executive - Claire Hamilton
Leader of the Council - Andrew Williams
Telephone: 01442 228000 and ask for Communications
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Hemel Hempstead Library is based in The Forum in Marlowes. For more information, including opening hours, please visit Hertfordshire County Council's website.
Hemel Hempstead Register Office is based in The Forum in Marlowes. For more information, including opening hours, please visit Hertfordshire County Council's website