Parking permit and season ticket refunds

If you no longer need a permit and it has not yet expired, you may be able to get a partial refund. Partial refunds are not available for motorcycle permits. Refunds for visitor parking sessions or visitor vouchers are not available - please do not buy more than you need. 

We will work out your refund based on the complete months remaining before the permit expires. The amount of any refund is calculated in accordance with the contract on a pro-rata basis, taking into account administration costs, the cost of enforcement of the parking scheme, and the number of full months remaining on your permit before expiry.

How to apply

Please check the refund tables below to determine if a refund is due prior to application, which should be made in writing by post to: Parking Services, The Forum, Marlowes, Hemel Hempstead, HP1 1DN or by email to parking@dacorum.gov.uk stating the permit number, zone/car park, your name, your address, the date on which you want the permit to be cancelled, your bank sort code and account number.

Once a refund has been authorised, our Finance Department will arrange the payment. Typically, this will take up to 28 days for a refund to be processed and your account credited.

Refund amounts

Resident and car park permit refunds
 Resident permits and car park permits
 Price  Full months remaining
 1  2  3  4  5  6  7  8  9 10 11  12 
 £20                        
 £40                 £30 £33 £37  
 £60           £30  £35  £40 £45 £50 £55  
 £80          £33 £40  £47 £53  £60 £67 £73  

Staff permit refunds
 Staff permits
 Price  Full months remaining
 1  2  3  4  5  6  7  8  9 10 11  12 
 £40  Refunds are not applicable to staff permits

Car park business season ticket refunds
 Car park business season tickets
 Price  Full months remaining
 1  2  3  4  5  6  7  8  9 10 11  12 
 £375  Refunds are not applicable to business season tickets

Car park season tickets available to all customers refunds
 Car park season tickets available to all customers
 Price  Full months remaining
 1  2  3  4  5  6  7  8  9 10 11  12 
 £150                   £125 £138  
 £250           £125 £146 £167 £188 £208 £229  
 £330         £138 £165  £193  £220 £248 £275 £303  
 £450       £150  £188 £225 £263 £300  £338 £375 £413  

Berkhamsted Bowls Club car park season ticket refunds
 Berkhamsted Bowls Club car park season tickets
 Price  Full months remaining
 1  2  3  4  5  6  7  8  9 10 11  12 
 £15  Refunds are not applicable to Bowls Club season tickets

Suspension and dispensation refunds
 Suspensions and dispensations
 Price  Full months remaining
 1  2  3  4  5  6  7  8  9 10 11  12 
  Non-refundable, non-transferable to alternative dates

 

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that, in some cases, you will need an appointment with an officer so we offer limited pre-booked appointments at the Forum for urgent enquiries. You may experience longer waiting times or an online response due to increased demand on our services. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×