Complaints data
Local Government Ombudsman statistics
The Local Government Ombudsman publishes details of all cases it receives against us. View all Dacorum Borough Council's statistics and reports.
Self Assessment against the Housing Ombudsman Complaint Handling Code
The Housing Ombudsman Code requires us to annually self assess against its code and publish our report: 
Self Assessment against Housing Ombudsman Code (PDF 224KB).
Annual Housing Complaints Report
We are required to publish the annual review of Housing Complaints: Annual Housing Complaints Report 2023-2024. Please also see the Governing Body Response to Annual Housing Complaints Report 2023-2024 (PDF 128KB)
Page Last Updated: Thursday, 05 September 2024 at 10:11 AM