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Make a payment

We no longer accept cash payments at any of our offices. There is a variety of ways to pay the Council, depending on what you wish to pay for.

Council tax and business rates

Housing rent

Housing Services, Housing Benefits overpayment and other customer accounts

Please note: as part of our continuing commitment to improving the quality of service provided, calls to the call centre may be recorded for training and service development purposes.

Parking charges


Online payments

You can pay the following bills by debit card or credit card using the internet. We do not accept the following types of cards:

  • Diners Club
  • American Express
  • Solo
  • Electron
Charge Reference Where found
Council Tax 8 digit account number Top right hand corner of bill
Business Rates 8 digit account number Top right hand corner of bill
Housing (Standard Rent Payments) 8 digit account number Top left hand corner of current rent statement
Housing (Contents Insurance Payments) 8 digit account number Top left hand corner of current rent statement
Housing (Supporting People Payments) 8 digit account number Top left hand corner of current rent statement
Housing (Licence Fee Payments) 8 digit reference number As quote on your licence fee payment voucher
Housing (Benefit Overpayments) 6 digit customer account number As quoted on your invoice.
Customer Accounts 13 character account reference number As quoted on your invoice.

Make a payment using our secure site >>

Should you have any problems or queries about the secure internet payments system please contact us:


Direct Debit

For an easy way to make regular payments, set up a Direct Debit from your bank or building society account.


Cheque

Cheque payments can be made in person at any of our Customer Service Centres or sent to us by post. Please make all cheques payable to Dacorum Borough Council. Please write your account reference on the back of the cheque.

Address:
Dacorum Borough Council
Financial Services
Civic Centre
Hemel Hempstead
Herts
HP1 1HH


Parking charges

You can now Pay your Penalty Charge Notice using our secure online payments service


Post Offices in Dacorum

You will need your bill with you to pay your Council Tax or Business Rates. You will need your payment card to pay your Housing Rent. You can pay by debit card, cash or cheque at a Post Office. Cheques should be made payable to Post Office Ltd.

Hemel Hempstead

  • Hemel Hempstead Town W H Smith, Marlowes, HP1 1BD
  • Adeyfield 44 The Queens Square, HP2 4EP
  • Bennetts End 41 Bennetts Gate, HP3 8EW
  • Boxmoor 85 Horsecroft Road, HP1 1PX
  • Chaulden 46 Long Chaulden, HP1 2HX
  • Grovehill 3 Grovehill Centre, HP2 6BJ
  • Highfield 3-4 Bellgate, HP2 5SB
  • Leverstock Green 8 Village Centre, HP3 8QG
  • Woodhall Farm Shenley Road, HP2 7QH

Other towns and villages

  • Aldbury The Green, HP23 5RR
  • Berkhamsted 268 High Street, HP4 1BL
  • Bovingdon 62 High Street, HP3 0HJ
  • Chipperfield Chapel Croft, WD4 9EG
  • Flamstead 21 High Street, AL3 8BX
  • Kings Langley 13c Hempstead Road, WD4 8BJ
  • Little Gaddesden Little Gaddesden, HP4 1PA
  • Markyate 42 High Street, AL3 8PA
  • Northchurch 135-137 High Street, HP4 3QR
  • Tring 19 High Street, HP23 5AH

Payzone outlets within Dacorum

You will need your bill with you to pay your council tax or business rates. You will need your payment card to pay your housing rent. You can only pay by cash at a Payzone outlet.

To find your nearest outlet, please click on this link to the Payzone website.

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