been developed to provide you with a convenient and secure online
service. Dacorum Borough Council is committed to the online privacy
of all of its users.
This privacy statement
applies solely to information on this website.
It has been written to give
you a clear explanation of our data processing practices to
safeguard you and your personal information.
The use of the term partners
denotes businesses and other authorities who work closely with
Dacorum Borough Council to provide a service to the public.
If you have any questions or
concerns relating to this policy and data protection please select
Contact us from the site menu.
By using this website you are
accepting the terms and conditions of use contained within this
policy. If this policy is not acceptable to you, please do not use
the Dacorum Borough Council website.
Notification of changes
From time to time it will be
our users are always aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it.
If at any point we decide to
use personally identifiable information in a manner different from
that stated at the time it was collected, we will notify users.
Users will have a choice as to whether or not we use their
information in this different manner. We will use information in
information was collected.
Dacorum Borough Council is
the sole owner of the information on this site. We will not sell,
share or rent any information on the website to third parties in
any way, unless:
- it is stated on the web page at the point of collecting
information from you, or
- it is outlined in this policy statement, or
- it is required by law.
When ordering or registering on our
site, as appropriate, you may be asked to enter your: name, e-mail
address, mailing address or phone number. You may, however, visit
our site anonymously.
We automatically receive and
record information on server logs from your browser. Dacorum
Borough Council only monitors the IP (Internet Protocol) addresses
of visitors to collect statistical data about usage patterns on our
website. This information does not relate to any personal detail of
an individual so all visitors to our site remain anonymous.
Users have several
opportunities to provide online views and comments about the
website, Dacorum Borough Council, and its services from our
website. The information provided by users via this service will be
acted upon according to the content of the communication. Dacorum
Borough Council may contact users in order to reply to the issues
Dacorum Borough Council will
retain all communications received in order to produce statistical
analysis reports on the comments received. All personal information
collected on the website will be used for the purpose of delivering
the service for which the information was supplied.
Correcting and updating personal information
If you need to change or
modify information that you have previously provided, you can do so
by contacting the Council by email or by post.
A cookie is a means for
your web page browser to hold a small amount of information either
in memory or on you hard disk, for use during your website visit.
It is important to stress that cookies do not damage your computer,
since they cannot look into your computer and find out information
about you or read any personal material kept on your
There are two types of
cookies - session and persistent cookies. Session cookies disappear
after you close your browser, whereas persistent cookies are stored
for a length of time on your hard disk after which they "expire"
and save your preferences for future visits and compile aggregate
data about site traffic and site interaction so that we can offer
better site experiences and tools in the future. We may contract
with third-party service providers to assist us in better
understanding our site visitors. These service providers are not
permitted to use the information collected on our behalf except to
help us conduct and improve our business.
Any Dacorum Borough Council cookies
that are used or that remain on your PC do not contain any record
of the information you may enter, nor any other personal
information, and are only used so that interactive sessions
function correctly. No other website can read the id we store in
our cookies and we do not read any information from other
If you follow any external
links from Dacorum Borough Council to visit another website, you
is beyond the control of Dacorum Borough Council.
If you would like more
information about what can cookies do, and how you can manage or
refuse them, we recommend you look at www.allaboutcookies.org/.
These web pages are produced by the Interactive Advertising Bureau
(IAB) who develop standards and guidelines to support online
For more information please read our
Access to all our user
information is restricted. Only employees who need the information
to perform a specific job are granted access to personally
The servers on which we store
personally identifiable information are kept in a secure
environment which is continually monitored and tested.
If there are any questions
Telephone: 01442 228000
Post: The Forum, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1DN
Due to essential maintenance work, our online forms and payment system will be unavailable between 8am and 6pm on Saturday 17 March. We apologise for any inconvenience caused. ×