To deliver a great housing service, we want to listen to our tenants, empower them to influence decisions and create opportunities for them to tell us what they think.
- All our tenants and leaseholders have the opportunity to get involved
- We work in partnership to ensure our housing service is shaped by the needs of our tenants
- Young people within Dacorum's tenant population have a voice and a positive influence in their local communities
- Our housing service is accountable to our tenants and leaseholders
All of our Get Involved commitments are in line with the Tenant Involvement and Empowerment Standard as set out by the Homes and Communities Agency.
For more information, please see our Get Involved Strategy 2016-2020 (PDF 1MB).
Tpas Pro Landlord Accreditation
We are pleased to say that we have been awarded the Tpas Pro Landlord Accreditation for our approach to tenant engagement.
This is the highest level that Tpas awards and we are the first social landlord in the country to achieve this.
You can read more about our Pro Landlord Accreditation on our news pages.
Getting involved news
Keep up to date with what tenant groups have been doing with our new newsletter.
Getting Involved News - Autumn 2017 (PDF 409KB)
Tenant and Leaseholder Committee
The Tenant and Leaseholder Committee meets quarterly to review key areas of the housing service. It will also be used as the formal part of any consultation process.
See below for minutes of the most recent meeting:
Minutes of Tenant and Leaseholder Committee meeting - 18 May 2017 (PDF 157KB)
Any reports mentioned in these minutes are available on request from email@example.com
The Scrutiny Panel is a group of tenants, leaseholders and independent members who work on projects that recommend improvements to the housing service.
We're looking for new members for the Scrutiny Panel. If you're interested in joining, please download and complete the Scrutiny Panel Expression of Interest Form (PDF 78KB) and email it to firstname.lastname@example.org.
Tenant Inspectors is a group of Dacorum tenants who regularly inspect different areas of the housing service and act as a ‘critical friend’. They assess us against set lists of service standards and make recommendations for improvements where needed.
If you'd like to get involved with the Tenant Inspectors, please email email@example.com or call 01442 228000 and ask for Tenant Involvement.
Supported housing forum
The supported housing forum is a group of tenants living in sheltered accommodation who meet quarterly to discuss issues that affect them and the schemes they live in.
There are representatives from most of the 31 supported housing schemes, but we are keen to have at least one person from each scheme represented at this group. If you'd like to get involved, please speak to your supported housing officer or email firstname.lastname@example.org.
Youth tenant involvement
If you live in a Dacorum Borough Council-owned property and your child would like to get involved, we run a Youth tenant involvement group for 9-18 year olds.
Our Tenant Academy offers a range of free courses to our tenants and leaseholders. Please take a look at our Tenant Academy page for more information.
If you are part of a community or voluntary group, you may be eligible for funding. For more information about community grants, please see our community grant page.
Tenant Management Organisations
Local authority tenants have had a statutory Right to Manage since 1994. We do not yet have any Tenant Management Organisations (TMOs) in Dacorum, but we would support any of our tenants and leaseholders who would like to exercise this right. You would need the backing of your neighbours to look into whether this option might be right for your block or area. By following Right to Manage regulations your TMO could take over responsibility for managing housing services, such as repairs, caretaking, and rent collection. You can find more information about your right to manage on the Government website.
If you'd like to get involved, but don't have the time to be on a committee, you can tell us which issues you are interested in by downloading and completing the Get Involved form (PDF 233KB) and then emailing to email@example.com.
We want all our tenants and leaseholders to have the opportunity to get involved. If you would like to, but you need help or support to do so, please contact us and we will be able to help.
Alternatively, if you have any new ideas that will help us to improve our service, email us at firstname.lastname@example.org or call 01442 228000 and ask for Tenant Involvement.
We will be collecting bins from roads where it is safe to do so. Please leave your bins out for collection. If your bins have not yet been collected, leave them on the boundary of your property and we will collect them as soon as conditions allow. ×