Get involved

Have your say, influence our services and make a difference.

To get involved and make a difference, you don’t need any previous experience. You just need to be enthusiastic and to care about improving the services that affect you, and other tenants and leaseholders.

Our Tenants and Leaseholders are why we’re here. By knowing what matters to you and what isn’t working so well helps us improve our services and focus on the things that count.

We want our services to be the best that they can be, and we’re always trying to make them even better. We want you to help us to do this. Please see our  Menu of Involvement (PDF 2MB) for more information about the different ways you get involved with us.

Our  Get Involved Strategy - 2020-2024 (PDF 3.5MB) outlines our commitment to giving our tenants and leaseholders a voice.

If you would like to know more, please email


Find out more about what involved tenants and leaseholders have been working on in the newsletter below:

Tpas Pro Landlord AccreditationTpas - Pro Landlord Accreditation

Our approach to tenant engagement led to us achieving the Tpas (Tenant Participation Advisory Service) Pro Landlord Accreditation.

This is the highest level that Tpas awards and we are the first social landlord in the country to achieve this.

Getting involved

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Contact us

If you would like to get involved with us,  tell us what you are interested in by filling in our register of interest form below:

Register your interest

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that, in some cases, you will need an appointment with an officer so we offer limited pre-booked appointments at the Forum for urgent enquiries. You may experience longer waiting times or an online response due to increased demand on our services. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×