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Get involved

Have your say, influence our services and make a difference.

To get involved and make a difference, you don’t need any previous experience. You just need to be enthusiastic and to care about improving the services that affect you, and other tenants and leaseholders.

Our Tenants and Leaseholders are why we’re here. By knowing what matters to you and what isn’t working so well helps us improve our services and focus on the things that count.

We want our services to be the best that they can be, and we’re always trying to make them even better. We want you to help us to do this.

Please see our Get Involved strategy to see our commitment to giving our tenants and leaseholders a voice:

 Get Involved Strategy 2020-2024 (PDF 3MB).

Find out more about the different ways you can get involved and make a difference using the links below.

Or if you would like to know more, please email sieteam@dacorum.gov.uk.

Newsletter

Find out more about what involved tenants and leaseholders have been working on in the newsletter below:

Get Involved - Summer 2019

Tpas Pro Landlord Accreditation

Tpas - Pro Landlord Accreditation

Our approach to tenant engagement led to us achieving the Tpas (Tenant Participation Advisory Service) Pro Landlord Accreditation.

This is the highest level that Tpas awards and we are the first social landlord in the country to achieve this.

Getting involved

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  • Tenant and Leaseholder Committee

    The Tenant and Leaseholder Committee meets every two months to review key areas of the housing service. It will also be used as the formal part of any consultation process.

    Apply to join

    We're recruiting for the Tenant and Leaseholder Committee.

    If you're interested in joining, please fill in the application form below and email to tenant.involvement@dacorum.gov.uk.

     Tenant and Leaseholder Committee application form (PDF 131KB)

    Meeting notes

    See below for notes of the most recent meeting:

      Tenant and Leaseholder Committee meeting notes - 20 January 2020 (PDF 199KB)

    Any reports mentioned in these notes are available on request from tenant.involvement@dacorum.gov.uk.

  • Tenant Service Inspectors

    Tenant Service Inspectors are Dacorum tenants who regularly inspect different areas of the housing service and assess us against set lists of service standards, making recommendations for improvements where needed.

    For more information about the Tenant Service Inspectors, please email tenant.involvement@dacorum.gov.uk or call 01442 228000 and ask for Tenant Involvement.

    Apply to join

    We're always looking for new members. If you're interested in joining, please fill out the  Tenant Service Inspectors application form (PDF 130KB) and email it to tenant.involvement@dacorum.gov.uk.

  • Supported Housing Forum

    The Supported Housing Forum is a group of tenants living in sheltered accommodation who meet quarterly to discuss issues that affect them and the schemes they live in.

    See below for notes of the most recent meeting:

    See below for the Supported Housing Forum terms of reference:

    If you'd like to get involved, please speak to your supported housing officer or email tenant.involvement@dacorum.gov.uk.

  • Tenant Academy

    Our Tenant Academy offers a range of free courses to our tenants and leaseholders. Please take a look at our Tenant Academy page for more information.

  • Estate improvements

    We want our communities to be clean, safe and pleasant places to live. 

    We work closely with our Estates team to identify how we can improve and enhance areas. 

    We welcome local residents to work with us on these projects. If there is something happening in your area we will be in touch.

  • Tenant Management Organisations

    Local authority tenants have had a statutory Right to Manage since 1994. We do not yet have any Tenant Management Organisations (TMOs) in Dacorum, but we would support any of our tenants and leaseholders who would like to exercise this right.

    You would need the backing of your neighbours to look into whether this option might be right for your block or area. By following Right to Manage regulations your TMO could take over responsibility for managing housing services, such as repairs, caretaking, and rent collection. You can find more information about your right to manage on the Government website.

  • Focus groups

    We run regular focus groups to review and improve our services.

    These sessions are informal and enjoyable, and give you the opportunity to have your say on new ideas or ways of working.

    These are currently taking place via video/web conferencing app Zoom, and are held at a time convenient for the attendees, enabling everyone to take part.

    If you would like to take part or know more, please email sieteam@dacorum.gov.uk.

Contact us

If you would like to get involved with us,  tell us what you are interested in by filling in our register of interest form below:

Register your interest