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Bins and recycling

Look out for your new blue lidded wheeled bin and kerbside food caddy

The bins will be delivered together from 20 October until 21 November. There will be an information pack and calendar attached to the blue lidded bin. Your collection day may change so be sure to check your calendar. The bins cannot be collected until the new service starts on the week commencing 24 November, so please ensure you continue with the current system until then.

Find out more about the changes to your collection service, view the leaflet and find answers to your frequently asked questions.

Waste collection calendars

You should have a waste collection calendar for April 2014 to November 2014.

If you do not have a calendar go to our waste collection calendars page to view yours.

Sign up for waste text alerts

Receive up-to-date information about your refuse and recycling collection straight to your mobile phone.

Text 'DBC waste [your house number] [your postcode]' to 60777

Find out more about signing up to the waste text alert service 

Report a missed collection

If your wheeled bins or recycling boxes have not been collected (but were out on the boundary and not contaminated with the wrong items) you can let us know via our online forms.

Report a missed collection for your property

Order a replacement bin or recycling box

If one of your wheeled bins or boxes has gone missing, you can order a replacement from us using our online reporting system.

Request a replacement wheeled bin or recycling box for your property.

If in doubt, leave it out - green wheeled bin contamination

Please only place the correct items in the green wheeled bin. At the moment there is a problem with the amount of plastic ending up in the green bin. Check what can go in your green wheeled bin.  

We are committed to providing a service that you can rely on.

Related links 

Hertfordshire WasteAware 
Recycle Now 

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