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Street collections

Promoters of charitable street collections due to take place in the Dacorum area must hold a street collection permit issued by the Council. Collections will include both standard collections, where volunteers collect cash donations in sealed containers, and sales of goods for charitable purposes.

Dacorum has made Regulations under the Police, Factories, etc (Miscellaneous Provisions) Act 1916, to regulate charitable collections of this type.

Applying for a permit

Applications for permits must be made using the prescribed form, specifying the proposed collection location(s) and date(s), and the details of the charity or cause which will benefit from the collection. Applications should be submitted at least one month prior to the proposed collection date. We will only consider late applications for collections relating to urgent matters - for example disaster relief appeals where the full notice period could not be given.

We aim to ensure that only one group is collecting in any area on any day, to ensure that charities get the maximum benefit from their collections. To check if a particular area is available on a certain date, prior t making your application, please contact us using the details at the bottom of this page.

On receipt of an application, we will review and consider the details given. We may refuse an application on any of the following grounds:

  • the collection would not comply with the Council's Regulations for street collections,
  • any proposed payments appear to the council to be excessive,
  • collections have already been permitted in the locations applied for on or around the times requested,
  • the charity has carried out an excessive number of collections in the area recently (so as to ensure that as many charities as possible are able to hold collections),
  • the applicant is not a fit and proper person, by virtue of previous convictions for fraud or dishonesty offences,
  • during previous collections, the applicant failed to ensure that the collection complied with the regulations, or
  • the applicant has neglected or refused to provide all relevant information in connection with the application.

We will aim to process all applications within 28 days of receipt. Tacit consent will apply to this application type, meaning that you will be able to act as though your application is granted if you have not heard from us after 28 days.

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Carrying out collections

If an application is granted, we will issue a permit allowing the collection to take place. The permit will specify the date, times and location of the permitted collection, and you must not collect monies outside of these times, or at any other location.

All collections must be carried out in accordance with the Regulations made by the Council.

PDF icon Dacorum Borough Council's Charitable Street Collection Regulations (63 kb)

The Regulations include the following requirements:

  • All collectors must be authorised in writing by the promoter to take part in the collection,
  • Collectors must be at least 16 years old,
  • Every collector must carry a sealed, numbered container for donations, clearly marked with the charity's name,
  • Collectors must not inconvenience or annoy any person,
  • Collectors must remain stationary, and each collector (or pair of collectors) must be at least 25m away from other collectors,
  • Collections may not take place in the roadway (unless specifically authorised in connection with a procession),
  • Collectors cannot be paid.

Following a collection, a statement of accounts, showing the monies raised from the collection and how those proceeds were dispersed, must be submitted to us within one month of the expiry of the permit. Details of the collection must also be published in a local newspaper.

Direct debit collections

In recent years, there has been a growing trend towards direct debit collections, where collectors ask for a regular donation by way of direct debit or standing order.

As we currently understand the law, collections of this type fall outside the current licensing system - only those collections involving cash donations require permission from the council. Although new controls have been proposed by the Government for a number of years, they have not, at the present time, been brought into force.

We are closely monitoring developments in this area, and we would appreciate any feedback in respect of collections of this type - good or bad. We may then be able to refer to those comments  during any future Government consultations on the regulation of this activity. Please send any comments to licensing@dacorum.gov.uk

Complaints

If you have a complaint about a street collection, we would advise that in the first instance you contact the collection's organiser (or beneficiary charity). The best way to do this is by sending a letter with proof of delivery.

If that has not worked and you are located in the UK, the Citizens Advice Bureau may be able to provide assistance (or the UK European Consumer Centre, if you are outside the UK).

If you believe that an unlicensed collection may have taken place, or if a collection has been carried out in breach of the regulations, please contact us with the details, and we will investigate further.

 

Contact Information

Licensing
Telephone: 01442 228860
Email: licensing@dacorum.gov.uk

 

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