House to house collections
Promoters of charitable collections which take place from
door to door in the Dacorum area (whether at residential
properties or businesses) must obtain a house to house collection
licence from us, under the House to House Collections Act 1939 .
Collections must be licensed irrespective of whether it is
intended to collect cash donations, direct debit mandates, or
donations of household goods, clothing, toys, or other items.
Collections carried out by commercial companies, where a proportion
of the revenues are donated to charity, must also be licensed.
Applying for a licence
Applications for licences must be made using the prescribed
form, specifying the proposed collection location(s) and date(s),
and the details of the charity or cause which will benefit from the
collection. Licences may be requested for up to 12 months,
although we would prefer that shorter, more specific time periods
On receipt of an application, we will review and consider the
details given. We may refuse an application on any of the following
- the proportion of the total proceeds likely to be applied
to charity purposes is inadequate,
- the proposed remuneration for promoters or collectors is
- the collection is likely to be linked to illegal street
trading, begging, solicitation, or other vagrancy offences,
- the applicant is not a fit and proper person, by virtue of
previous convictions for fraud or dishonesty offences,
- during previous collections, the applicant failed to ensure
that the collectors were fit and proper persons, or failed to
comply with the regulations, or allowed official badges to be used
in connection with unlicensed collections, or
- the applicant has neglected or refused to provide all relevant
information in connection with the application.
We will aim to process all applications within 28 days of
receipt. Tacit consent will apply to this application type, meaning
that you will be able to act as though your application is
granted if you have not heard from us after 28 days.
Carrying out collections
If an application is granted, we will issue a licence allowing
the collection to take place. We will also provide a requisition
form allowing the collector to apply to HM Stationery Office for
prescribed certificates of authority and badges, which must be
issued to every person taking part in the collection.
All collections must be carried out in accordance with the
to House Collections Regulations 1947 .
Following a collection, a statement of accounts, showing the
monies raised from the collection and how those proceeds were
dispersed, must be submitted to us within 1 month of the expiry of
Licences may be revoked on any of the grounds for refusal of the
initial application, if those criteria are no longer satisfied.
Right of appeal against refused application
If you apply for a licence and we refuse your application, you
have a right of appeal.
We will give you a written notice setting out the grounds for
refusal. You may then appeal to the Secretary of State for the
Cabinet Office, within 14 days of the date on which our notice was
given to you.
The Cabinet Secretary's decision will be final.
National Exemption Orders
Charities carrying out collections in a large number of areas
may apply to the
Cabinet Office for a national exemption order, which exempts
them from the requirement to apply to each individual council for a
Even though a licence is not required from us, we would
encourage charities with exemption orders wishing to collect in
Dacorum to contact us as early as possible with their proposed
dates, to help us ensure that our residents are not inundated
with requests for donations.
The Cabinet Office provide a
list of the charities which currently hold exemption orders . It should be noted that only collections carried
out or arranged directly by these charities will be exempt from the
If you have a complaint about a house to house collection, we
would advise that in the first instance you contact
the organiser (or beneficiary charity). The best way to do
this is by sending a letter with proof of delivery.
If that has not worked and you are located in the UK, the
Citizens Advice Bureau may be able to provide assistance (or
the UK European Consumer Centre , if you are
outside the UK).
If you believe that an unlicensed collection may have taken
place, or if a collection has been carried out in breach of the
regulations, please contact us with the details, and we will
Telephone: 01442 228860