If you are renting your home from us, please report the problem through our Council Housing Repairs service instead.
If you own your home it is your responsibility to get a building surveyor to check the problem and give you advice on what to do. We can only help if your landlord won't fix the problem or you have exhausted all other options.
Your landlord (or letting agent if this is who you usually speak to about your home)
How we use your information
We process your information in accordance with the UK GDPR and Data Protection Act 2018.
For more information, please see our privacy policies.