We are responsible for the removal of graffiti from property and street furniture owned by us, such as litter bins, benches, street name plates and playground equipment.
We are not responsible for the removal of graffiti from private/other buildings or highways structures such as bridges and subways (these are the responsibility of Herts Highways). It is the responsibility of the owner to remove graffiti on private property.
We are happy to consider removing graffiti that is not our responsibility, however a charge for this service will be made and the owner must sign an indemnity.
Request graffiti removal
If you wish to report graffiti that is our responsibility or would like a quote please use our online form:
Please report other instances of graffiti to the owner where you are able to identify ownership.
How do we clear graffiti?
We have trained staff using dedicated vehicles and equipment which is purpose built for the clearance of graffiti. We use three methods of removal depending upon the location of the graffiti. The methods are
- Removal using a variety of cleaning agents or chemicals which have been all been Control of Substances Hazardous to Health (COSSH) assessed
- Removal using steam pressure
- Painting over
When will we clear graffiti?
For occurrences that are our responsibility, we aim to:
- Clear racist/offensive graffiti within one working day (this is dependent on whether the police require it for evidence)
- Clear all non-racist/offensive graffiti within seven working days.
Due to essential maintenance work, our online forms and payment system will be unavailable between 8am and 6pm on Saturday 17 March. We apologise for any inconvenience caused. ×