Christmas and New Year opening hours


Our offices, including our customer service centres, will be closed for bank holidays over Christmas and New Year.

Customer service centres close at 4pm on Monday 24 December and will be closed on Tuesday 25 December and Wednesday 26 December 2018.

Over New Year, customer services will close at 4pm on Monday 31 December and be closed on Tuesday 1 January 2019.

During these times, you can still use all our online services, contact the council housing repairs service on 0800 018 6050 and make payments using our 24-hour automated service on 0345 370 6070.

Old Town Hall 

The Old Town Hall will be open from Monday 17 to Friday 21 December, 10am to 5.30pm, and Saturday 22 December, 10am to 1pm.

It will be closed between Sunday 23 December and Tuesday 1 January 2019 inclusive. Normal opening hours start from Wednesday 2 January 2019.


Woodwells and Heath Lane cemeteries in Hemel Hempstead, Kingshill in Berkhamsted and Tring Cemetery are open throughout Christmas and the New Year.

Winter opening hours: Monday to Saturday (8am to 4.30pm), Sundays and bank holidays (9am to 4.30pm). The cemetery offices at Woodwells will be closed on the bank holidays - Tuesday 25 and Wednesday 26 December 2018 and Tuesday 1 January 2019.

Maylands Business Centre

Maylands Business Centre will be closed to the public from 25 December until 2 January 2019. Businesses will have full access as normal.

Emergency contacts

Find out of hours emergency contact details on our contact us page.