Make a Payment

From 1 April 2009 we will be closing our cash offices at Hemel Hempstead, Berkhamsted and Tring Civic Centres. As a result we will no longer be accepting cash payments at any of our offices. There are a variety of different ways to pay the Council, depending on what you wish to pay

Council Tax, Non-Domestic Rates and Housing Rent

Use your Payment Card to pay by cash at your local Post Office or at a Payzone outlet
Make a payment online
Set up a Direct Debit
Phone us:
24-hour payment line: 08453 70 60 70
Call Centre: 01442 867864 (open from 8:00 am to 6:30 pm Monday to Friday)
Visit one of our Customer Service Centres to pay by Debit Card, Credit Card or Cheque

Housing Services, Housing Benefits Overpayment and other customer accounts

Make a payment online
Phone us:
24-hour payment line: 08453 70 60 70
Call Centre: 01442 867864 (open from 8:00 am to 6:30 pm Monday to Friday)
Visit one of our Customer Service Centres to pay by Debit Card, Credit Card or Cheque

Please note: as part of our continuing commitment to improving the quality of service provided, calls to the call centre may be recorded for training and service development purposes.

Parking Charges

Pay your parking charges

Online Payments

You can pay money to the Council for the following bills by debit card or credit card using the internet. We do not accept the following types of cards:

Diners Club
American Express
Solo
Electron

Charge	Reference	Where Found
Council Tax	8 digit account number	Top right hand corner of bill
Non Domestic Rates	8 digit account number	Top right hand corner of bill
Housing (Standard Rent Payments)	8 digit account number	Top left hand corner of current rent statement
Housing (Contents Insurance Payments)	8 digit account number	Top left hand corner of current rent statement
Housing (Supporting People Payments)	8 digit account number	Top left hand corner of current rent statement
Housing (Licence Fee Payments)	8 digit Reference Number	As quote on your Licence Fee Payment Voucher
Housing (Benefit Overpayments)	6 Digit Customer Account Number	As quoted on your invoice.
Customer Accounts	13 character Account Reference Number	As quoted on your invoice.

Click here to make a payment using our secure site >>

Should you have any problems or queries regarding the secure Internet payments system please contact us:

Telephone: 01442 867864 (open from 8:00 am to 6:30 pm Monday to Friday)
E-mail: epayments@dacorum.gov.uk.

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Direct Debit

For an easy way to make regular payments to the council set up a Direct Debit from your bank or building society account.

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Cheque

Cheque payments may be made in person at any of our Customer Service Centres or sent to us by post. Please make all Cheques payable to Dacorum Borough Council.

Address:
Dacorum Borough Council
Financial Services
Civic Centre
Hemel Hempstead
Herts
HP1 1HH

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