Housing

The National Conversation

The Tenant Services Authority (TSA) is a newly formed body that has taken over the responsibility for regulating social housing in England. Find out more about Tenant Services Authority National Conversation

The Housing Service

Dacorum Housing Service provides a wide range of services both to its tenants and the wider community, managing just over 11,000 homes, representing about one fifth of those in the Borough. We provide a comprehensive Tenancy Management service dealing with such issues as management of the Housing Register, transfers, mutual exchanges, Moving with Dacorum, tenant involvement, rent recovery, neighbour disputes, estate management and anti-social behaviour. We also manage 32 Sheltered Housing Schemes for the over 50s, as well as a number of bungalows and non-sheltered flats and provide a community alarm system for both council and private residents. We are responsible for the Repairs and Maintenance of Council properties and carry out planned programmes of improvement work such as new kitchens and bathrooms and external decoration, as well as day to day responsive repairs.

Our Housing Advice section provides free and confidential advice service for anyone with housing enquiries, including queries regarding rent/mortgage arrears, advice on Housing Benefits, information on the private rented sector and the prevention of Homelessness.

We also work closely with local Housing Associations to provide more Affordable Housing in the Borough, including provision of shared ownership and key worker accommodation.

Housing Futures

Housing Futures is the name of the project set up in May 2008 to look at the proposed transfer of all council houses, flats, bungalows and sheltered schemes to a new organisation called Dacorum Community Gateway.

 

Council Tax

Housing Benefit and Council Tax Benefit

These benefits help people on low incomes pay their rent and Council Tax.

For more info click on the following link Housing & Council Tax Benefit

Supporting People

Supporting People funds services which provide housing-related support. Its aim is to prevent homelessness and help people do things for themselves so that they can continue living at home, rather than go into hospital or residential care.

Each of the services listed in the Supporting People directory of services explains who to make a referral through and includes contact details. The Supporting People directory of services, along with further information on Supporting People can be found at


Help set the standards for social housing!

The Tenant Services Authority (TSA) is a newly formed body that has taken over the responsibility for regulating social housing in England. Initially the TSA will have powers to regulate only housing associations and co-operatives. Subject to Parliamentary approval, these powers will be extended in spring 2010 to include the regulation of all local authority landlords and Arms Length Management Organisations (ALMOs).

The TSA is currently holding a ‘National Conversation’ to help it shape its new standards framework. This framework will define excellence in housing delivery and will cover rented tenants, shared owners and purchasers of New Build Home Buy. The TSA’s focus is very much on affordable housing tenants and shared owners but it wants to hear from leaseholders as well.

To provide our tenants, leaseholders and prospective tenants with the opportunity to express their views on the new standards framework, we are holding three consultation meetings.

Meetings will last no longer than 2 hours and refreshments will be provided

If you would like to help set the standards for social housing by attending one of these meetings, please contact Gemma Baker
Telephone: 01442 228856
e-mail: gemma.baker@dacorum.gov.uk
Website: www.nationalconversation.co.uk (opens in new window).

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