Contact us

You can make payments, report issues, apply for and request services, and access a range of information 24 hours a day/365 days a year on our website. For more details, click the link below:

Do it online

For all other queries, please use the following contact methods:



Main switchboard: 01442 228000 (open 8am to 6pm, Monday to Friday)

Housing repairs only: 0800 018 6050 

24-hour automated payments service:  0345 370 6070

Social media


Twitter: @DacorumBC

In person

Visit one of our Customer Service Centres (see below for locations and opening times)

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Out of hours contacts

Dangerous buildings and structures 07850 006124
Homelessness 0800 018 6050
Housing repairs 0800 018 6050
Stray and lost dogs 01442 228088
Housing gas leaks 0800 111 999
Power cuts 0800 316 3105

Senior management 

Chief executive – Sally Marshall 

Leader of the Council – Andrew Williams

Press/media enquiries

Telephone: 01442 228000 and ask for Communications